Shipping policy

This Shipping Policy explains how ANZORA processes, packs, and delivers your order.

Order Processing

Orders are processed within 1–3 business days of confirmation, excluding Sundays and public holidays. Orders placed during sale periods may take slightly longer to process.

Delivery Timelines

Standard delivery typically takes 4–8 business days depending on your location, serviceability, and courier availability. Remote or non-serviceable pincodes may experience longer delivery times.

Shipping Charges

Shipping charges, if applicable, are calculated at checkout based on order value and delivery location. Any free-shipping thresholds will be clearly displayed at checkout.

Order Tracking

Once dispatched, you will receive a tracking link via email and/or SMS. Please allow 24–48 hours for tracking information to update after dispatch.

Delays

While we work with reliable courier partners, delivery timelines are estimates and not guarantees. ANZORA is not liable for delays caused by courier partners, weather, customs, or circumstances beyond our reasonable control.

Undelivered or Returned-to-Origin (RTO) Shipments

If a shipment is returned to us due to an incorrect address, unavailability of the recipient, or refusal to accept delivery, we will contact you to arrange re-shipment. Additional shipping charges may apply for re-delivery.